1. Information We Collect
To provide a completely personalized luxury shopping experience, we collect specific details when you interact with our platform:
- Account Identity: Contact info (full name, email address, phone number).
- Beauty Characteristics: Face shape, skin undertone, cap measurements, and style goals in your Beauty Passport.
- Purchase History: Orders completed, items saved, and fit preference telemetry.
2. How We Use Your Data
Your data is processed strictly to execute transactions and personalize recommendations:
- To power your personal 11-parameter Beauty Passport profile.
- To calculate style recommendation fit scores (AI Match Score).
- To process 256-bit SSL encrypted checkouts via Stripe.
- To send shipment tracking alerts and courier notifications.
3. AI & Face Scan Security Core
Your Beauty Passport utilizes artificial intelligence to analyze facial contours. We enforce a strict security boundary for all biometric telemetry:
Our Virtual Try-On scanner translates face contours into mathematical metadata descriptors instantly. The raw photo is processed in-memory and purged within seconds. Your descriptors are encrypted at rest.
4. Third-Party Sharing Rules
WigVo has never sold, and will never sell, your styling profiles or personal information. Data sharing is limited to authorized functional partners:
- Payment Processors: Encrypted transactions are submitted directly to Stripe, MoMo, and ZaloPay.
- Logistics Partners: Delivery details are shared exclusively with DHL Express and FedEx.
5. Terms & Consumer Rights
You maintain full control over your profile data at all times. You may request profile data export or invoke your "right to be forgotten" to delete your entire passport instantly by contacting our privacy team.